Frequently Asked Questions About project setup
Do you have questions about our services or how we work? In this FAQ, you’ll find answers to everything: from suspended ceilings and acoustics to office design, window treatments, commercial kitchens, and partition walls. Topics such as installation, planning, and sustainability are also covered.
Services & Products
What products and services does E=MC² offer?
E=MC² provides comprehensive solutions for commercial interior design. These include suspended ceilings, partition walls, acoustic solutions, commercial kitchens, and window treatments. We also offer consulting, design, and installation services, ensuring that your office or commercial space is delivered fully ready for use.
Can I purchase both individual products and complete project furnishings from you?
Yes, that’s possible. You can come to us for individual products, such as suspended ceilings or window treatments, as well as for a complete office design solution. This way, you can choose exactly what suits your needs and budget.
Do you offer sustainable or circular solutions for office furnishings?
Sustainability is at the heart of everything we do at E=MC². We use circular materials and well-known brands such as Rockfon, OWA, and Ecophon. These products not only last a long time but also require minimal maintenance. This allows you to enjoy a healthy work environment while contributing to a future-proof office.
Do you also deliver to individuals, or only to businesses?
E=MC² focuses exclusively on business customers, such as offices, schools, retail stores, and the hospitality industry. Our products and services are specifically designed for project-based applications, with an emphasis on functionality, sustainability, and aesthetics. Want to learn more? Check out our products and services for businesses.
Do you use standard solutions or fully customized ones?
We combine the best of both worlds. In addition to a wide range of standard products, we also offer custom solutions such as custom-designed project kitchens and interior construction. This allows us to always create an interior that perfectly aligns with your organization’s needs and identity.
Project Approach & Methodology
What is the process from consultation to completion?
We always start with a personal consultation to assess your needs and the space available. Based on that, we create an interior design plan, followed by a clear schedule. Our experienced installation team then handles the implementation, delivering a workspace that’s ready to use. At E=MC², you have a single partner for the entire process: from design to completion.
How do you take our day-to-day operations into account during the project?
We carefully tailor the schedule to your organization to ensure minimal disruption to your daily operations. If necessary, we’ll carry out the work outside of business hours or in phases, so your business can continue to operate as usual during the renovation or fit-out.
Do you also provide after-sales service and maintenance after a project is completed?
Yes, E=MC² is here to support you even after the project is completed. We offer service and maintenance for suspended ceilings, partition walls, and acoustic solutions, among other things. This ensures your work environment remains in top condition, and you can count on long-lasting quality.
How long does a project at E=MC² typically take?
The turnaround time depends on the scope and complexity of the project. Small modifications, such as installing a suspended ceiling or a partition wall, are often completed within a few days. Larger projects, such as a complete interior fit-out, take longer, depending on the size of the project. But whatever your project entails, we always deliver on time.
Do you also provide assistance with permits or structural aspects?
Yes, E=MC² can also assist you with permits and structural preparations. This includes modifying floors, walls, or ceilings, relocating utilities, and ensuring compliance with fire safety requirements. Thanks to our experience in project design, we ensure that all preparations are carried out correctly and efficiently, so that your project proceeds smoothly.
Installation & Implementation
Do you always handle the installation yourselves, or do you work with partners?
In most cases, installation is carried out by our own experienced team. For specialized work, we collaborate with trusted partners who adhere to the same quality and safety standards. This ensures you always receive a professional result.
Are your technicians VCA-certified, and do they work safely on-site?
Yes, all of our technicians are VCA-certified and work in accordance with strict safety standards. This means that they are not only highly trained in their field but also prioritize a safe working environment. You can therefore count on a worry-free execution of your project setup.
Will the space be cleaned and ready for use after installation?
Yes, we always deliver the space in a clean and ready-to-use condition. After installation, we ensure that construction debris and packaging materials are removed so that your office can be put into use immediately. For complete project fit-outs, this means the space is immediately functional and presentable.
Is a project manager always present during installation?
Every project is assigned a dedicated project manager who coordinates the planning and execution. This person monitors quality, serves as the point of contact for questions, and ensures that everything proceeds as agreed. This allows us to maintain control over the entire process, from consultation to completion.
How long does it take, on average, to install a suspended ceiling?
Installation time depends on the size and complexity of the space. A standard suspended ceiling can often be installed within a few days, while larger projects involving lighting and acoustic solutions take longer. We always provide a clear schedule in advance so you know exactly what to expect.
Costs & Advice
Is it true that I’ll receive a free 3D interior design with my project at E=MC²?
Yes, that's right. When you have us handle your office design, you'll receive a complete 3D interior design at no extra cost. This allows you to see exactly what your new office or commercial space will look like in advance, so you can make informed decisions.
How is the price of a project calculated?
The price depends on factors such as the size of the space, the materials chosen, and the complexity of the design. Whether it’s a partition wall, office furniture, or a complete commercial kitchen, we always provide a transparent, customized quote.
Can I request a quote with no obligation?
Yes, you can always request a free quote. We’ll discuss your needs, provide a customized price estimate, and recommend the best solutions. That way, you’ll know exactly what to expect, with no surprises later on.
Are there any grants or tax incentives for sustainable office design?
In many cases, there are grant opportunities or tax incentives available for sustainable investments, such as acoustic solutions or energy-efficient window coverings. We’re happy to work with you to identify the options that best suit your project.
Do I have to pay for an initial consultation?
No, an initial consultation is always free and non-binding. During this meeting, we’ll work with you to explore your needs and options. We’ll show you how we can bring your office design or project solution to life and which options best fit your budget and schedule.
Can't find your question here?
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E=MC² Knowledge Base: Tips & inspiration for office design
Our knowledge base is packed with information to help make your project a success. In the blogs , we share current trends, smart tips, and real-world examples on topics such as suspended ceilings, acoustics, commercial kitchens, and office furniture. This way, you can stay up to date on the latest developments in commercial interior design.
Would you like more guidance? Then check out our guides are perfect for you. They offer concrete checklists and practical step-by-step plans to help you make choices that truly suit your organization. From sustainability to efficient layout: you’ll find knowledge you can apply right away.
Do you have a specific question? Check out our FAQ , we provide clear answers to frequently asked questions on topics such as installation, maintenance, and costs.
This way, we combine inspiration with practical information so you can always make the right decisions. And if you’d prefer personalized advice, our specialists are here to help you find the best solution.